SMS Terms and Conditions

By opting in to receive SMS messages from The IT Company, you agree to the following terms:

Program Description

The IT Company sends SMS messages to employees of our client organizations for the purpose of IT support notifications and identity verification during support calls.

Message Frequency

Message frequency varies based on your support activity.

Cost

Message and data rates may apply based on your mobile carrier plan.

Opt-In

You opt in to this program by verbally confirming during onboarding, as described in our Privacy Policy.

Opt-Out

You can opt out of receiving SMS messages at any time by texting STOP to the number messaging you. After opting out, you will receive one final confirmation message. You may still receive IT support through phone or email after opting out.

Help

For help, text HELP to the number messaging you, or contact us directly (below).

Supported Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

See our SMS Privacy Policy for details on how we handle your information.