The IT Company ("we," "us," "our") respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect your mobile phone number and related information when you opt in to receive text messages from us.
Information We Collect
We collect your mobile phone number when you opt in to receive SMS messages from The IT Company, either verbally during onboarding or through a form you complete.
How We Use Your Information
We use your mobile number solely to send you SMS messages related to IT support notifications and identity verification when you contact our support team. We do not use your mobile information for marketing purposes.
Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with third parties does not include SMS consent; this information will not be shared with any third party for any purpose.
Message Frequency and Cost
Message frequency varies depending on your support activity. Message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. You may also reply HELP for assistance.
Contact Us
If you have questions about this policy, contact us:
Email: gethelp@theitcompany.com
Phone: (865) 392-9200