How Your Law Firm Could Be Losing Over $200K Annually

In the fast-paced world of legal services, time is money. Every minute spent dealing with technology issues is a minute not spent on billable work. For the average law firm, this inefficiency can add up to a staggering $200,000 or more in lost billings each year, primarily due to inadequate support from their Managed IT partner.

The IT Problem in Law Firms

Technology is the backbone of modern law firms. From case management systems to communication tools, lawyers rely on a seamless IT infrastructure to maintain productivity and deliver results for their clients. However, many law firms face frequent technology issues that disrupt their workflow and lead to significant downtime.

A poorly managed IT environment can result in:

• Frequent Downtime: Persistent issues that take hours or days to resolve.
• Unresolved Problems: Recurring technical difficulties that never seem to get a permanent fix.
• Inefficiency: A lack of proactive measures to prevent problems before they arise.

The Financial Impact

Consider the cost of these inefficiencies. If a law firm loses just one billable hour per lawyer each week due to IT problems, the financial impact can be substantial. For a firm with 20 lawyers billing at an average rate of $300 per hour, that translates to $312,000 in lost revenue annually. This figure doesn't even account for the intangible costs like decreased client satisfaction and employee frustration.

Our Solution: Reducing Technology Issues by Over Half

Our approach to IT management transforms these scenarios. Through a combination of advanced math, science, and a touch of art, we have developed a proven process that significantly reduces technology issues within law firms.

1. Proactive Management: We identify and address potential problems before they cause downtime. This proactive approach helps prevent issues from escalating and disrupting your workflow.

2. Efficient Issue Resolution: When issues do arise, our process ensures that 80% of them are fixed correctly the first time. This high first-time fix rate means less recurring problems and more stability for your firm.

3. Speedy Resolution: On average, our issues are resolved within 15 minutes. This rapid response time minimizes downtime and keeps your team productive.

The Math Behind Our Success

Let's break down the numbers:

• Reduction in Issues: By reducing technology issues by over half, the average law firm experiences far fewer disruptions.
• High First-Time Fix Rate: With 80% of issues fixed the first time, there are fewer recurring problems that eat into your billable hours.
• Fast Resolution: Resolving issues in an average of 15 minutes means less time wasted and more time available for billable work.

While math and science play a crucial role in our process, there is also an art to managing IT in a law firm. We understand the unique challenges and requirements of legal professionals and tailor our solutions to meet those needs. This personalized approach ensures that our clients receive the best possible support, tailored to their specific workflow and goals.

The financial impact of inadequate IT management is a significant concern for law firms. By partnering with us, your firm can avoid the hidden costs of downtime and inefficiency, potentially saving over $200,000 annually in lost billings. Our proactive and efficient approach to IT management ensures that your technology supports, rather than hinders, your success.