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Co-ManagedIT Services
Could your internal IT team use more resources and depth? Our Co-Managed IT solution gives your existing technical staff access to our entire toolset and team. So you can better control your costs, get what you need to grow, and allow them to focus on what’s most important to the business.
Could your internal IT team use more resources and depth? Our Co-Managed IT solution gives your existing technical staff access to our entire toolset and team. So you can better control your costs, get what you need to grow, and allow them to focus on what’s most important to the business.
Co-Managed IT
Works Best For Companies With:
Works Best For Companies With:
Co-Managed IT
Works Best For Companies With:
Works Best For Companies With:
When Does Co-Managed IT Make Sense?
You don’t want to build and manage an in-house IT team
You want predictability and transparency in your IT costs
You’re growing and see technology as a potential growth factor
You value technical leadership
You’re tired of IT issues slowing you down
Don’t have an internal IT team? Looking for a fully done-for-you solution?
Learn more about our Co-Managed IT Services here.
What You Get
A co-managed IT solution is custom-tailored to your team’s specific strengths and needs.
It’s different for every business, but usually includes things like…
Multi-Tier Overflow Support
Offload support requests to a team that understands your business. Makes vacations, sick days, and team capacity challenges a non-issue. support team that solves your issues 30% faster than the rest of the industry.
Sophisticated Ticketing System
We’ll plug your company into our ticketing and support request system. So your employees can easily make support requests, your team can easily escalate issues to us, and you can know exactly what is being worked on.
24x7 Emergency Support
Our team has your team’s back, day or night.
Project Planning and Engineering
Ensure you can execute one-off technical projects, like launching a new location, upgrading critical infrastructure, and anything else that could come up.
Security Stack
Borrow our proven security software stack to make your company a “hard target,” prevent breaches, and keep your company even more secure. Includes monitoring and remediation for devices, workstations, servers, ISPs, email, and other critical equipment.
Security Training and Testing
Training to help your people use technology wisely and to keep your devices and company secure.
Monitoring and Metrics
Easy-to-read dashboards to better visualize how you’re doing. So we both know what’s working, what’s not, and what needs optimization.
Compliance Expertise
Technology is complicated, and compliance takes it to another level. Our in-house compliance experts work with you to ensure your IT meets your industry requirements and regulations.
How It Works
Whether you have an internal IT team of just 1 or 1,000+, The IT Company’s co-managed IT solution can make them even more effective in their core roles. This service takes the proven systems, people, and technology we’ve perfected over decades and integrates them seamlessly into your existing team. So you can instantly upgrade their capacity, get faster support, offload time-sucking low-level tech tasks, level up your security, and watch their productivity go through the roof. They’ll thank you for it and you’ll notice the difference in your bottom line. No stress. No drama. No more IT headaches.
Getting Started is Easy
a Solution for You
What Our Clients Are Saying
"We have been working with IT Co. for over two years now, and I can confidently say they have been an outstanding co-managed IT partner. Their team consistently delivers high-quality services, from routine maintenance to complex IT solutions tailored to our needs. One of the standout aspects of ITCo is their exceptional responsiveness. Whenever we have an issue, their support team is quick to address it, ensuring minimal disruption to our operations. Their expertise is evident, and they have repeatedly demonstrated their deep knowledge in various IT domains. Their professionalism is top-notch. The team members we interact with are always courteous, patient, and thorough in their explanations. This has significantly boosted our confidence in their capabilities. Since partnering with IT Co., we've seen a noticeable improvement in our IT infrastructure's reliability and efficiency. We've experienced fewer downtimes, and their proactive maintenance has saved us from potential issues down the line. Additionally, their services have consistently provided us with excellent value for our investment. I highly recommend IT Co. to any organization seeking a reliable, knowledgeable, and professional IT vendor. They have truly become an integral part of our team, and we look forward to continuing our partnership with them."
Amber Holt, Magnum Venus Products
What Our Clients Are Saying
"We have been working with IT Co. for over two years now, and I can confidently say they have been an outstanding co-managed IT partner. Their team consistently delivers high-quality services, from routine maintenance to complex IT solutions tailored to our needs. One of the standout aspects of ITCo is their exceptional responsiveness. Whenever we have an issue, their support team is quick to address it, ensuring minimal disruption to our operations. Their expertise is evident, and they have repeatedly demonstrated their deep knowledge in various IT domains. Their professionalism is top-notch. The team members we interact with are always courteous, patient, and thorough in their explanations. This has significantly boosted our confidence in their capabilities. Since partnering with IT Co., we've seen a noticeable improvement in our IT infrastructure's reliability and efficiency. We've experienced fewer downtimes, and their proactive maintenance has saved us from potential issues down the line. Additionally, their services have consistently provided us with excellent value for our investment. I highly recommend IT Co. to any organization seeking a reliable, knowledgeable, and professional IT vendor. They have truly become an integral part of our team, and we look forward to continuing our partnership with them."
Amber Holt, Magnum Venus Products
Serving Businesses and Non-Profits
from Our Headquarters in Knoxville.
from Our Headquarters in Knoxville.
Serving Businesses and
Non-Profits from Our Headquarters in Knoxville.
Non-Profits from Our Headquarters in Knoxville.
You Don’t Have to Manage IT Alone.
Book a Call to Speak with Us.
Book a Call to Speak with Us.
Stop Doing IT the Hard Way.
Book a Call to Speak with Us.
Book a Call to Speak with Us.